SEE WHAT OUR PATIENTS ARE SAYING
21:37 04 Jun 20
I am terrified of going to the dentist. The shaking, crying and panicking type of fear. I have a long, long history of awful experiences with dentists. But, a root canal needed to be done and I found Dr. James through my insurance company. And, I am so glad I did. She and her staff were so mindful of my fears and went to incredible lengths to assuage them. They explained everything along the way, were gentle and very patient. I’m allergic to most pain relievers and they were helpful in figuring out how to manage. After going to Dr. James, I‘ve decided, if ever I am unable to see her, I will always try to find a female dentist (sorry guys). She and her female team had an empathy and genuine care for me and my needs I had never experienced and I couldn’t be happier with my crown and the end result. You won’t regret making Dr. James your dentist.
16:30 19 May 20
I've never been this passionate about a dental office before. Prior to seeing Dr. James, I'd been going to the same dental office for over a decade, tolerating frequent staff turnover, and less than ideal visits, just because I thought I didn't have any choices. I'm so grateful that a friend recommended this office to me. Seeing Dr. James and her wonderful staff has renewed my faith in the dental profession. On every visit (two cleanings (with x-rays) and one cavity filling so far), I feel well cared for; the staff take their time, are both professional and compassionate, and seem genuinely happy. It is such a treat to be in their office; what a treasure! Thank you, Dr. James and Chelsey!
02:26 16 May 20
Dr. James and staff are friendly, and professional. From her receptionists, billing rep and to the back office they all have treated me greatly. This office of professionals know what they’re doing. I’ve been going to her since I moved from NJ in the last 2.5 years and I couldn’t be happier with their services. She’s honest with your dental health and I trust her. I am currently in treatment with my Invisalign and Dr. James plus staff have made the process very easy. As for my cleanings, The hygienist Erica is great as well. She’s gentle and my gums are healthy. I truly love this practice and everyone who has taken good care of me and my husband. I recommend anyone coming here!!
23:57 13 May 20
Hands down, one of the best dental offices I have been too. I have had two separate appointments at this office and will not go anywhere else now. Dr. Katie James is simply the best. She is caring and so gentle. I let them know about my anxiety with part of my procedure, and she was able to help me through it and comfort me. She was gentle and allowed me to take my breaks. The rest of staff are all really nice as well. The work that was done was beyond exceptional. I always get the vibe that they care without judgement and love all their patients. I appreciate all the hard work done in this office!
22:21 11 May 20
I have gone to many different dentists during my 43 years of traveling and this is the first dental office that I would recommend. I actually enjoy going for my bi-annual cleanings because everyone at the office makes me feel like family. They genuinely care for their patients as people. I highly recommend the Pecan Park Family Dentistry.
22:09 17 Mar 20
I've been a patient of Pecan Park Family Dentistry for nearly seven years, and will continue to be for many more! The staff, hygienists, and dentists are incredibly professional, and kind.Like many people, I grew up with a fear of going to the dentist. I used to dread going to the dentist. These days, I look forward to...no... get exited for my regular check ups!! Even the one time I had to go to have a cavity treated, it was a very pleasant experience! Not many people can say that they love going to see their dentist. I LOVE going to Pecan Park Family Dentistry!!! I recommend Pecan Park Family Dentistry for anyone looking for a great experience with a professional and courteous staff who truly cares for their patients.
21:49 17 Mar 20
My first time visiting the practice and LOVE it! The hygienist Erica was fantastic! Walked me through everything and explained my dental x-rays. Not only was she friendly and professional but she also helped calm my two little ones who also we’re getting cleanings. It was the first time in years both kids were able to get a cleaning at the same time I did. They were happy and so was I! The dentist was great, went through everything with me. Explaining that she makes recommendations on what’s best for her patients financial limitations and health quality. Highly recommend!
17:48 20 Feb 20
Dr. James and her staff are AMAZING! I have had several cleanings and just finished my Invisalign treatment with much success. The procedures and service they provide are very high quality, and I always feel welcomed and appreciated every time I go in for a service. I would highly recommend Dr James as she is extremely knowledgeable, has your best interest at heart, and will ensure you are completely satisfied before leaving the office. I love going to the dentist because of her and her staff!
20:03 07 Feb 20
Absolutely Amazing!!!! The entire team here is absolutely great! They were so friendly and walked me through every step of what they were doing. My teeth have never felt better and I am looking forward to continuing to get all my dental work done here.
20:39 05 Feb 20
Pecan Park Dentistry is an amazing dental office. Erica is a wonderful hygienist who always takes her time to listen to my families concerns and she offers great advice on how to better maintain healthy teeth and gums. Erica always makes me smile as she shares her stories of her favorite music and her flossing techniques. The front office is also amazing as they work very hard to explain our options for the best care and pricing. Great job to everyone, I highly recommend this dental office to anyone looking for a quality dentist. Their team has been apart of my families life for the past seven years.
02:27 24 Jan 20
I have been a patient at Pecan Park Family Dentistry for more than six years and have always been extremely happy with the services and care provided by the dentists, dental assistants, and staff. I initially saw Dr. Craft, who I think the world of. She is a very skilled dentist and made me feel like a friend rather than a patient. I didn't think I could be happy being under the care of another dentist, but since Dr. Craft stopped practicing, I have been seeing Dr. James. She is wonderful too! Dr. James is very conscientious and does excellent work, as well as being amazingly patient, gentle and encouraging. She explains everything she is doing and I am confident that my teeth are well cared for. The assistants are also excellent and my recent cleaning was done by Chelsea. I don't know if I have ever said I enjoyed having my teeth cleaned, but it came close to that with Chelsea! The front desk staff are always friendly and helpful and have patiently helped me with numerous insurance questions. There is a friendly, welcoming atmosphere at the office and everyone seems happy to be there. I strongly recommend Pecan Park Family Dentistry.
22:20 22 Jan 20
Very personable and professional office and staff. Very in-depth examine with highly qualified and trained hygienist. First time visit and Dr. Katie James and hygienist Chelsey were the best.
22:47 16 Jan 20
I've been coming to this practice for years and I wholeheartedly recommend them!I recently broke a tooth and needed help. They were able to get me in for an evaluation that day and got a temporary crown fitted in the same visit. The permanent crown was in an entire week earlier than expected and they got it installed the next day!The dentists, technicians, and staff are very friendly and take every opportunity to make the visits as pleasant as possible. You can tell they genuinely enjoy what they do and it makes me feel confident that I'm getting the best possible care they can provide every time. This is an A+ practice!
22:16 07 Jan 20
I love this dental practice! I had a bad experience about 5 years ago which left me very nervous about the dentist. The team at Pecan Park has restored my faith in pain free dentistry! Dr. James is very talented and compassionate. She always explains everything to me and makes sure I'm comfortable. The practice always runs on time which I greatly appreciate. The entire staff are super friendly and really knowledgeable about everything from insurance to the best way to floss.
23:01 21 Nov 19
The employees at this office are very kind and helpful. It’s always nice to work with them, whether for a surgery or routine cleaning or checkup; Chelsey will make you feel right at home. I would definitely recommend them to anyone.
21:01 04 Nov 19
Fantastic work today by Dr. James and Brooke today! The staff is super friendly, very understanding, and willing to work with patients to help them get clean, healthy teeth! Thanks for the filling; it already feels better!! -Sarah
16:00 01 Nov 19
I recommend Pecan Park dentistry for anyone. I had to have a few extractions and they made it as pleasant and pain free as possible. It is a very warm atmosphere and I felt welcome every time I went in. It is a feeling that they do care about you and I will be going back for my future dental needs.
17:23 25 Oct 19
I tend to get a bit anxious when going to the dentist, and I have to say that Pecan Park is by far the best dental experience I’ve ever had. Friendly warm staff that make you feel at ease immediately, but also highly skilled and professional. Quality work of the highest caliber. Highly recommended across the board!
20:23 22 Oct 19
Awesome service, Dr personally called next day to check on me. It shows how much they care for their patient and also shows their passion for work 😊
23:58 31 Aug 19
Pecan Park Family Dentistry is the best! Friendly, professional, thorough and very little wait time. I highly recommend them!
21:39 26 Aug 19
I love coming to the dentist. Dr. James and Dr. Craft are so laid back and caring. They do not push treatment and understand life can be crazy. Chelsey and Elaine are my go-to hygienists. Both have gentle touches and make cleanings fun. Can't wait to see Elaine in December.
02:21 26 Jul 19
Dr. James is such an awesome dentist! She has done extractions and fillings on my 10 year old son. No one really "enjoys" dental work especially any procedure that involves shots. She has made my son's dental experiences comfortable and most of all leaving like he was appreciated and rewarded for being a patient both for cleanings and fillings. He has no fear of returning for any treatment. In fact, he asked "When is my next appointment with Dr. James?!" I can't thank you enough for your patience and efforts with him and my other son.
16:50 25 Jul 19
I have been going to Pecan Park Dentistry for years and I love everyone that works there. People have come and gone but they are always consistent with the way they treat their patients. They are all very friendly and the dentists are honest and don’t prescribe services you don’t need.
15:29 11 Jun 19
Pecan Park Family Dentistry is very professional and helpful in my dental health. They go above and beyond to help their patients. I would especially like to thank Ashley for her patience and gentle touch. She is amazing!
22:34 10 Jun 19
Always a pleasure getting my bi yearly cleaning with this practice. The staff are always friendly and genuinely great people to work with!
19:38 30 May 19
A friend referred me and I'm so glad I listened. The whole staff, top to bottom, is excellent. Everyone is so nice. Dr. James is sweet and kind, and she also shoots straight with you. That is exactly the combination I look for in a dentist. Bonus: The office is very attractive. Tall windows with soul-calming daylight just pouring in. I love it!
21:36 21 May 19
Staff is friendly and answers all questions. Very professional and provide the information one needs to maintain healthy teeth and gums. I recommend this dentistry to friends and family without hesitation.
00:34 19 May 19
Superb quality of care from hygienist to dentists! Their use of technology along with professional assessments ensure focused and effective dental care. Too their office administration is also very much part of their comprehensive cost effective care. Highly recommend!
21:17 28 Mar 19
Our family loves Dr James and owner, Dr Craft. They are caring, trustworthy and want customers to have a positive experience. The staff is friendly and professional. Especially adore Melissa and her gentle, yet thorough, skill in cleaning. We won’t go anywhere else.
21:45 21 Mar 19
It is the best dentist practice that I found in Austin. Everybody is nice and I feel very comfortable there. It's clean and clear office. I love Ericka, she is fantastic.
16:51 16 Mar 19
I have a dozen dental clinics that are closer to me than Pecan Park Family Dentistry, but I still go there because everyone there is great. Dr. Katie James is a pretty good dentist and rest assured, your teeth are in good hands :)P.S I rarely write reviews, so that should tell you these guys know what they are doing.
21:41 06 Mar 19
Had a great experience here. The front desk ladies were super helpful at finding a time that worked for me to come in despite my busy schedule, and Erica, my hygienist, was super knowledgeable. I had to have a procedure done that I wasn't really looking forward to, and she made me feel at ease & talked me through the entire appointment, making me aware of what she was doing as she was working. Dr. James was very warm, friendly, and answered all of my questions regarding recommended treatment. Best of all, they diagnosed a filling and were able to work me in same day for treatment so I didn't have to schedule a separate appointment. Can't say enough good things about them. Very happy & looking forward to my next visit.
01:08 06 Mar 19
It is always fun coming here and everyone they add to the team impresses me. I get good tips on hygiene while everyone shows genuine interest in off topic conversations. The fact my hygienist remembered details about my personal interests and anecdotes from previous visits makes me feel at home. They have helped me and my partner consistently and handle all aspects of their business smoothly.
03:11 05 Mar 19
Pecan Park Family Dentistry is awesome! From the front office staff all the way to the dental assistants and Dr. James. It’s been an incredible experience. I don’t feel like a patient but a friend! Excellent service!ThanksRuby Philipose
22:42 22 Jan 19
Had a fantastic experience! My hygienist Erica was super friendly and was very knowledgeable about my dental health. Dr. James spent plenty of time talking me through my recommended treatment and making me feel comfortable. The office is very modern and has a great feel to it. Even the front office staff was great to deal with! Can't recommend enough
20:57 09 Jan 19
Dr. James and rest of the staff are the best ever!!!! Absolutely love all of these ladies. Thank you all at Pecan Park Family Dentistry!!!
16:44 07 Jan 19
When my dentist of several years joined this practice it became my new office as well. First time visiting the new office today. Friendly staff who went above and beyond to get me scheduled, educate and reassure me about the course of treatment I came in for, and the staff was very patient and professional with me as we progressed through the experience. I am really happy with the experience overall.
18:16 21 Dec 18
I visited Pecan Park as a new patient because I was having discomfort with several teeth and was overdue for a cleaning. Erica the hygienist was VERY thorough, friendly and professional. Dr. James was very friendly and personable. She assessed my problem quickly and was able to restore two teeth the same day. The procedure was quick and easy and she explained everything in detail. I am now out of pain and feeling much better. I have found my new dental home! I highly recommend this practice for anyone looking for a dental office that treats you like family.
20:40 10 Oct 18
Dr. James and Jen were amazing with my crown and cavity fillings today. I was given a warm blanket and dark glasses to relax which was easy to do in their friendly awesome office. Erica the hygienist was absolutely amazing too. I'm definetly recommending this office to everyone!